Privacy Policy

Angel Ride Videos
Operated by Angel Ride Enterprises LLC Effective Date: August 1, 2026

1. Introduction

Angel Ride Enterprises LLC (“Angel Ride,” “we,” “us,” or “our”) operates the Angel Ride Videos website and related video services (the “Service”).

This Privacy Policy explains:

  • What information the Service collects;
  • Why the information is collected;
  • How the information is used;
  • How long the information is retained; and
  • When service providers process information on behalf of Angel Ride.

Angel Ride collects and uses information only to operate the Service, manage user accounts, process purchases, deliver purchased content, communicate with users, maintain site functionality, prevent misuse, and comply with applicable legal obligations.

Angel Ride does not sell personal information.

Angel Ride does not provide personal information to third parties for advertising, data brokerage, or unrelated marketing purposes.

2. Information You Provide

A. Name

You provide a name when you create an account.

Angel Ride uses the name you provide to:

  • Identify and manage your account;
  • Associate purchases with your account; and
  • Personalize account-related communications.

B. Email Address

You provide an email address when you create an account.

Your email address is the primary identifier for your Angel Ride Videos account and must be unique within the Angel Ride site.

You must verify that you have access to the email address by completing the verification process sent to that address.

Angel Ride uses your email address to:

  • Identify your account;
  • Verify account ownership;
  • Support account authentication;
  • Recover account access;
  • Send order confirmations;
  • Send security and account notices;
  • Respond to support requests; and
  • Deliver other communications necessary to provide the Service.

The Service records information associated with email verification, email-address changes, password recovery, and other account-related email activity.

C. Password and Authentication Information

You must create a password when you create an account.

Angel Ride does not store your password in readable form. The Service stores a protected password hash used to verify login attempts.

The Service also stores information needed to support authentication and account security, including information related to:

  • Login sessions;
  • Email verification;
  • One-time verification codes;
  • Password recovery;
  • Password changes;
  • Required password changes;
  • Two-factor authentication;
  • Login attempts; and
  • Account-security events.

Some authentication records are temporary and expire after they are no longer needed.

D. Time Zone

You can optionally provide a preferred time zone.

Angel Ride stores this preference on your account and uses it to display dates and times appropriately and support other time-dependent Service features.

E. Communications

When you contact Angel Ride, we collect the information contained in the communication, including:

  • Your email address;
  • Your message;
  • Related account or order information; and
  • Any other information you choose to provide.

Angel Ride uses this information to respond to your request, resolve problems, maintain support records, and operate the Service.

3. Device and Connection Information

When you access the Service, Angel Ride collects technical information provided through your browser, device, and network connection.

This information includes:

  • IP address;
  • Browser user-agent string;
  • Device or browser identifiers used by the Service;
  • Access dates and times;
  • Session information; and
  • Account or Service activity associated with the device.

Angel Ride uses this information to:

  • Manage login sessions;
  • Recognize devices;
  • Maintain account security;
  • Detect unauthorized or fraudulent activity;
  • Diagnose technical problems;
  • Protect the Service from misuse; and
  • Maintain operational and security records.

Information Derived From Technical Data

Using the IP address and browser user-agent string provided when you access the Service, Angel Ride derives geographic, browser, operating-system, and device information using publicly available technical and geolocation data.

The derived information includes:

  • Country;
  • State or region;
  • City;
  • Time zone;
  • Browser name;
  • Browser version;
  • Operating-system name;
  • Operating-system version;
  • Device type, such as desktop or mobile;
  • Device brand; and
  • Device model.

The availability and accuracy of this information depend on the IP address, user-agent string, and publicly available reference data.

Geographic information derived from an IP address is approximate and does not identify a precise physical location.

Angel Ride uses this information to:

  • Operate and secure the Service;
  • Recognize devices;
  • Diagnose technical and compatibility problems;
  • Display appropriate account and security information; and
  • Understand the types of devices used to access the Service.
  • Format date and time information in a way that is relevant to the user.

Angel Ride does not use this information to track your activity outside the Angel Ride Videos Service.

4. Cookies

Angel Ride uses cookies and similar browser storage that are necessary to operate the Service.

The Service uses these technologies to:

  • Maintain login sessions;
  • Recognize a browser or device;
  • Remember site and account preferences;
  • Protect forms and account activity;
  • Support authentication;
  • Prevent unauthorized or fraudulent activity; and
  • Provide requested Service functionality.

Angel Ride does not use cookies for third-party advertising or cross-site behavioral tracking.

You can configure your browser to reject or remove cookies. Disabling necessary cookies can prevent login, device recognition, purchasing, video access, and other Service features from working correctly.

5. Account and Service Activity

The Service records activity associated with your account.

This information includes:

  • Account creation and update dates;
  • Account status;
  • Email-verification status;
  • Login and authentication activity;
  • Recognized devices and sessions;
  • Account preferences;
  • Security and fraud-prevention activity;
  • Content-access rights;
  • Video-viewing activity;
  • Video-playback progress;
  • Download rights and download activity;
  • Errors and diagnostic information; and
  • Administrative actions affecting the account.

Angel Ride uses this information to:

  • Provide account features;
  • Authenticate users;
  • Protect accounts;
  • Grant access to purchased content;
  • Remember viewing activity;
  • Resume videos near the point where viewing previously stopped;
  • Provide authorized downloads;
  • Troubleshoot problems;
  • Investigate misuse; and
  • Maintain the reliability and security of the Service.

6. Video Viewing and Playback Information

When you view content through the Service, Angel Ride records information needed to provide playback features.

This information includes:

  • The video viewed;
  • Viewing activity;
  • Playback position;
  • Viewing progress;
  • Playback statistics; and
  • Dates associated with video activity.

Angel Ride uses this information to:

  • Identify previously viewed content;
  • Display viewing progress;
  • Resume playback near the point where viewing previously stopped; and
  • Maintain and improve video-delivery features.

7. Purchase and Order Information

When you place an order, Angel Ride records information needed to process and document the purchase and provide the purchased content.

This information includes:

  • Order number;
  • Order date and time;
  • Order status;
  • Purchase amount;
  • Currency;
  • Tax and other order amounts;
  • Products or content purchased;
  • Individual order items;
  • Access rights granted by the purchase;
  • Stripe customer identifiers;
  • Stripe payment and transaction identifiers;
  • Payment status;
  • Refund or cancellation information when applicable; and
  • Other information directly related to the order or fulfillment of the purchase.

Angel Ride uses order and purchase information to:

  • Process and confirm purchases;
  • Grant and maintain access to purchased content;
  • Send order confirmations;
  • Resolve payment and access questions;
  • Process refunds or cancellations when applicable;
  • Maintain accounting and tax records;
  • Detect fraud;
  • Document transactions; and
  • Comply with legal obligations.

8. Content Access and Entitlements

The Service records the content, video sets, streaming rights, download rights, and other access granted to an account.

Access can result from:

  • A purchase;
  • An activation or redemption process;
  • An administrative action; or
  • Another authorized fulfillment method.

Access records include:

  • The account receiving access;
  • The content or video set provided;
  • The type of access granted;
  • The source of the access;
  • Related activation, redemption, or order references;
  • Dates associated with granting or using access; and
  • Whether the access remains enabled.

Angel Ride uses this information to determine which content an account is authorized to stream or download and to maintain a record of how the access was provided.

9. Payment Processing

Stripe processes payments for the Service.

When you begin or complete a payment, Angel Ride provides Stripe with information needed to associate the payment with your account and order.

This information includes:

  • Your email address;
  • Order information;
  • Transaction amount;
  • Currency;
  • Angel Ride account references; and
  • Angel Ride order references.

Stripe separately collects and processes the information required to complete the transaction.

Depending on the payment, Stripe collects:

  • Name;
  • Billing address;
  • Payment-card information;
  • Card expiration information;
  • Card security information;
  • IP address;
  • Device or browser information; and
  • Information used for payment authorization and fraud prevention.

Stripe processes this information according to its own terms and privacy practices.

Angel Ride does not receive or store:

  • Complete payment-card numbers;
  • Card security codes; or
  • Financial-account credentials.

Stripe returns transaction information to Angel Ride.

This information includes:

  • Transaction status;
  • Transaction dates;
  • Amounts;
  • Currency;
  • Stripe customer identifiers;
  • Stripe payment identifiers;
  • Refund information; and
  • Cancellation information.

Authorized Angel Ride personnel can also view transaction and customer information available through Stripe’s administrative portal.

That information can include:

  • Customer name;
  • Billing address;
  • Email address;
  • Payment history; and
  • Limited payment-method information, such as the last four digits of a payment card.

Information displayed in Stripe’s administrative portal is maintained by Stripe.

Angel Ride does not copy that information into the Angel Ride Videos database unless the same information is separately required as part of an Angel Ride account, order, or support record.

10. Email Records

The Service records information about operational emails sent in connection with accounts, authentication, purchases, and customer support.

This information includes:

  • Recipient email address;
  • Message type;
  • Related account, order, or internal reference;
  • Sending status;
  • Available delivery or processing information;
  • Dates and times; and
  • Error information when delivery is unsuccessful.

Angel Ride uses these records to:

  • Send and document account communications;
  • Send authentication and security messages;
  • Send order confirmations;
  • Troubleshoot delivery problems;
  • Prevent duplicate messages; and
  • Maintain operational records.

11. How Angel Ride Uses Information

Angel Ride uses collected information to:

  • Create and maintain accounts;
  • Verify email addresses;
  • Authenticate users;
  • Recover account access;
  • Recognize devices and sessions;
  • Manage account preferences;
  • Process and document purchases;
  • Grant and maintain content access;
  • Stream content;
  • Provide authorized downloads;
  • Remember viewing and playback progress;
  • Send account, authentication, order, and security communications;
  • Provide customer support;
  • Maintain purchase and transaction history;
  • Diagnose errors and compatibility problems;
  • Protect accounts and the Service;
  • Detect and investigate fraud, misuse, and unauthorized access;
  • Enforce the Terms of Use;
  • Maintain financial, accounting, operational, and security records; and
  • Comply with applicable legal obligations.

Angel Ride does not use collected information to:

  • Sell personal information;
  • Build advertising profiles;
  • Provide targeted advertising;
  • Track users across unrelated websites or services; or
  • Provide information to third parties for unrelated marketing purposes.

12. Service Providers

Angel Ride uses service providers to operate the Service.

These providers process information only as needed to perform services for Angel Ride.

The providers include companies used for:

  • Payment processing;
  • Website and database hosting;
  • Cloud storage;
  • Video delivery;
  • Content delivery;
  • Email delivery;
  • Network and domain services;
  • Security services; and
  • Other technical infrastructure required to operate the Service.

For example:

  • Stripe processes payment information;
  • Email providers process email addresses and message content needed to deliver account and order communications;
  • Hosting and database providers store and process Service data;
  • Cloud-storage and video-delivery providers process requests needed to deliver purchased content; and
  • Network and security providers process technical request information needed to deliver and protect the Service.

These providers are not authorized by Angel Ride to use personal information for unrelated advertising or marketing purposes.

Angel Ride does not sell or rent personal information to service providers or other third parties.

13. Legal Disclosures

Angel Ride can preserve or disclose information when reasonably necessary to:

  • Comply with applicable law;
  • Respond to a court order, subpoena, or other valid legal process;
  • Respond to a lawful government request;
  • Protect the rights, property, or safety of Angel Ride, its users, or others;
  • Investigate fraud, abuse, security incidents, or unlawful activity;
  • Enforce the Terms of Use; or
  • Establish, exercise, or defend legal claims.

14. Business Transfers

If Angel Ride Enterprises LLC or the Angel Ride Videos Service is sold, merged, reorganized, financed, or transferred, account, order, entitlement, and operational information can be transferred as part of that transaction.

A successor receiving the information will be responsible for handling it in accordance with the privacy commitments applicable at the time of the transfer, unless users are notified of a change as required by law.

15. Information Retention

Angel Ride retains information for as long as reasonably necessary to operate the Service and fulfill the purposes described in this Privacy Policy.

Account records remain associated with active and deactivated accounts.

Angel Ride retains order, payment-reference, purchase, entitlement, financial, accounting, fraud-prevention, and transaction records to:

  • Document completed purchases;
  • Maintain access to purchased content;
  • Maintain financial and tax records;
  • Resolve disputes and support requests;
  • Prevent fraud and misuse;
  • Enforce agreements; and
  • Comply with legal obligations.

Angel Ride retains device, session, authentication, security, email, playback, and operational records for periods appropriate to their purpose.

When information is no longer reasonably needed, Angel Ride deletes it, anonymizes it, or retains it in a form that is no longer associated with an identifiable user.

16. Information Security

Angel Ride uses reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction.

No website, network transmission, or electronic storage system can be guaranteed to be completely secure.

Angel Ride therefore cannot guarantee absolute security.

17. Children’s Privacy

The Service is not intended for children under 13 years of age.

Angel Ride does not knowingly collect personal information from children under 13.

If Angel Ride learns that information was collected from a child under 13 without appropriate authorization, Angel Ride will take reasonable steps to address the information as required by law.

18. Third-Party Websites and Services

The Service can contain links to websites or services operated by third parties.

Angel Ride does not control the privacy, security, or content practices of those third parties.

Information you provide directly to a third-party website or service is governed by that third party’s policies.

This section does not change Angel Ride’s responsibilities for service providers that process information on Angel Ride’s behalf as described in this Privacy Policy.

19. Changes to This Privacy Policy

Angel Ride can update this Privacy Policy when the Service, its information practices, or applicable requirements change.

When Angel Ride updates the Privacy Policy, we will revise the Effective Date shown at the beginning of the policy.

When reasonably appropriate or legally required, Angel Ride will provide additional notice of material changes through the Service or by email.

20. Contact Information

Questions about this Privacy Policy or Angel Ride’s information practices can be directed to:

Angel Ride Enterprises LLC Angel Ride Videos sales@angelridevideos.com